General Inquiries | Frequently Asked Questions

Your Financial Sales Associate may be reached through our trunk line 884-LIFE (5433) or Toll Free Number 1-800-1-888-6268.

A policyowner whose original agent has left the company will be assigned a new Financial Sales Associate. However, a policyowner can also request for a new Financial Sales Associate by sending Manulife a written request naming the new or preferred Financial Sales Associate and the reason for requesting the change.

You Servicing Agent or Financial Sales Associate can provide details of your policy. You may also visit any of our Manulife office or call our Customer Care at 884-7000 or 884-LIFE (5433) or Toll Free Number 1-800-1-888-6268.

You can also send written inquiry through our email address: phcustomercare@manulife.com.